The Impact of Social Support and Work-family Enrichment on the Well-Being of Female Bankers in Bangladesh

Abstract

This study investigates the mediating role of work-family enrichment (WFE) in the relationship between work social support and employee well-being. Data were collected from female bankers in three different waves over four months. The study applied the structural equation modeling to test the proposed hypotheses. The findings revealed a direct influence of both the coworker support and the supervisor support on WFE and work stress. Whereas the supervisor support only influenced work satisfaction, and intention to leave, WFE significantly predicted work stress, work satisfaction, life satisfaction, and turnover intentions. WFE fully mediated the role of the coworker support on work stress and work satisfaction. Similarly, WFE fully mediated the role of the supervisor support on work stress, work satisfaction, and intentions to leave. However, WFE demonstrated a partial mediation on the role of the coworker support on life satisfaction and turnover intentions, and the role of the supervisor support on life satisfaction. Findings imply the importance of increased coworkers and supervisory collaboration and cooperation in the workplace where women bankers could contribute to the banking service process efficiently by sharing their experiences emanating from work and family demands. This study, believably, contributes to the field by investigating the mechanism in which WFE mediates the relationship between work-social support and well-being.